An Introduction To UBenefit™
UBenefit™ is a cloud based business application that represents the future of collaborative portal software. UBenefit™ is designed to elegantly facilitate all facets of employee benefits. UBenefit™ will help employees make informed decisions about their benefits and takes the mystery out of the process. UBenefit™ has handled thousands of transactions since it was introduced in 2005. The UBenefit™ personal health statement configuration has received a patent (U.S. Patent No. 8,234,222 B2). UBenefit™ will be introducing a Benefit Exchange for our customers by January 1st, 2013.
Consumers can enroll in benefit plans, make coverage changes, and complete health statements, in one convenient place. Employees receive benefit notifications for events such as rate increases and eligibility changes, and up-to-date summaries of their benefits and their total compensation.
New hires can access documents such as I-9's and W4's, along with custom documents specific to their company.
UBenefit™ offers much more than benefit management. Now you can use the very same software to manage your business -- your clients and vendors, employees, expenses, and daily activities.
UBenefit™ can be easily customized by a business to suit its specific needs. You can define business-specific screens for capturing the information that is relevant to you. UBenefit™ will become your personalized internet portal; you can even use your own custom logo and colors, as well as your own web address.
UBenefit™ is a high-powered, highly configurable Customer Relationship Management (CRM) enterprise solution. You can create a comprehensive, unified database of your entire clientele and vendors. All of your employees will work with and access the same central bank of data. Updates happen in real-time, and you have total control over who sees what information thanks to the built-in security configurator.
UBenefit™ is your digital file cabinet. Every client record in the system can have an associated document store. You can store any document, whether word processing, scanned paper documents, forms, pictures, presentations, etc., and the system will keep them organized automatically. Files stored in UBenefit™ are accessible from any computer, by any employee, customer, or vendor with authorized access.
UBenefit™ is anywhere, anytime. Since UBenefit™ is a Web-based application, it is available anywhere in the world that an Internet connection is available. Data and files are stored on our central servers, so even if you move to a different computer, all your information is accessible, 24/7. Work from the office, from home, or from anywhere around the world.
UBenefit™ is secure. Each employee uses their own user name and password to access UBenefit™, and all transactions are fully encrypted (128-bit SSL) to ensure your data is safe. You can even control exactly who has access to what information. For further protection, all data is backed up multiple times per day to a secure, remote location.
UBenefit™ is easy to use. UBenefit™ utilizes the familiar interface of the Web. If your employees are comfortable surfing the Web, they will be comfortable using UBenefit™. There is comprehensive online help for each screen, printed user manuals, and an extensive user glossary. And no special software needs to be installed; the only requirement is an Internet connection. UBenefit™ is also designed to be low-bandwidth, so you can even use a dial-up connection.
Benefit Resource Inc. is a privately held company that owns UBenefit™ and licenses the service. The company headquarters is in Bloomington, Minnesota.
Our vision is to establish a new business protocol for the benefit industry.
Our mission is to establish UBenefit™ as the Benefit Management Web services solution -- connecting information, systems, devices, and people in a unified, personalized, and secured way.
Last Updated April 1st, 2011
1. What information do we collect?
To use UBenefit™, you will need to create an account. Your account is protected by a user name and password. Your initial password is randomly generated and you have the ability to change it at any time. If you are going to be enrolling in your company's benefit program, you will be asked for personal information (e.g. name, address, date of birth, SSN), personal information about your dependents (e.g. spouse, children), and if required by your benefit plan, health information (e.g. health conditions, medications) about yourself and your dependents. We may also track usage information (e.g. Internet addresses) to help diagnose technical problems and to administer and improve our service.
2. How do we use personal information?
UBenefit™ does not sell, rent, or release any personal information. UBenefit only allows the sharing of information that you provide to those individuals as authorized by your employer and those individuals authorized by your employer’s benefit associates (e.g. insurance broker, insurance carriers) as needed to administer your company’s benefits program. We may, however, disclose personal information if we are required to do so by law or have a good faith belief that access, preservation, or disclosure of such information is reasonably necessary to protect the rights, property, or safety of UBenefit, its users, and the public. Your insurance carrier(s), broker, and employer, however, are governed by their own privacy policies. They may use information provided via the UBenefit system for purposes described in their privacy policies. Use of Protected Health Information by all parties is strictly regulated by the Health Insurance Portability and Accountability Act (HIPAA).
3. How do we keep your information secure?
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. UBenefit has security measures in place to help protect against the loss, misuse, and alteration of the data under our control. When our site is accessed using a Web browser, 128 Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure that data is safe, secure, and available only to you. UBenefit also implements an advanced security method based on dynamic data and encoded URL identifications, and hosts the site in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders. Finally, UBenefit provides unique user names and passwords that must be entered each time a user logs on. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of data. Of course, you are responsible for the confidentiality and security of your user name and password.
4. Changes to this Policy
5. How is personal health information tracked by UBenefit™?
PHI is tracked by automatically logging, on an employer level, each time an employee accesses their personal information and also when this information is downloaded by the UBenefit customer. To a carrier this log is available in a report when requested.
6. How is personal health information tracked by UBenefit™?
The UBenefit customer downloads the PHI into carrier enrollments forms that are sent in a PDF to a carrier via an encrypted email. Also, an enrollment summary report, with PHI information, can be released to a carrier or employer.
7. When would UBenefit™ have access to PHI?
Only if an employee or an employer is deleted from the system and the UBenefit customer requests that we restore the data.
8. In the Event of a Security Breach
Any breach of the UBenefit Privacy and Practices Policy will be disclosed immediately to the affected party and corrective steps to prevent any such reoccurrence will be made.
Benefit Resource Inc.
Attn: Security Administrator
3800 American Boulevard West
Northland Plaza Building Suite 890
Bloomington, MN 55431